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Terms
of Use
& 
Privacy Policy

Terms of Use

Use of our website is at your sole risk. We provide the website "as is" and "as available". We expressly disclaim to the full extent permitted by law all warranties of any kind related to the website and content or purchases obtained through the website, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You will be solely responsible for any damage to your computer system or loss of data that results from your use of the website.

 

We make no warranty that (1) the website or purchases will meet your requirements; (2) the website will be uninterrupted, timely, secure, or error-free; (3) the website results will be accurate or reliable; (4) the quality of any content or purchases obtained by you through the website will meet your expectations; or (5) the website, our servers, or communications sent from us will be free of viruses or other harmful components.

 

No information or purchases obtained by you from us or through the website shall create any warranty not expressly stated in these terms.

Privacy Policy

When ordering or registering for an account, we may ask for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit and view our site anonymously.

 

We will never share your credit card information or any other personal information, such as your email address or phone number, with any third parties.

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Please see Cookie Policy below for information on data policies.

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Safety

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Heart & Sole uses Wix Stores and Wix Payments to process transactions. Wix Payments complies with the Payment Card Industry Data Security Standards (PCI DSS).  The PCI DSS is the highest information security standard for organizations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction.  PCI Compliance helps to create a secure environment by improving the quality of the cardholder data in order to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.  More information can be found at the Wix Data Processing Agreement – Users.

 

The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for your customers to purchase from your Wix site. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

 

Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).  If you are shopping with Paypal, please visit https://www.paypal.com/us/smarthelp/home for more information. 

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Personal Information & Cookies

This website is owned by Heart and Sole Boston and uses a Wix.com website platform.  The term “our online services” refers to our website and its use on mobile, tablet or desktop systems. If you used our online service, we will refer to you using the terms “user”, “visitor”, “you”, “your”, and “yours” in this policy. F

 

The following describes what types of information is collected, how it is used, and how you can choose to opt out if desired. 

 

What type of information do you collect?
We receive, collect and may store any information you voluntarily enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?
When you conduct a transaction on our website, as part of the purchase process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Wix.com may personal information in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. They may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.  Wix is a global company that respects the laws of the jurisdictions it operates within. The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision).  Any transfer to a third country, outside the European Union, that does not ensure an adequate level of protection according to the European Commission, will be undertaken in accordance with the Standard Contractual Clauses (2010/87/EU) set out in Appendix 1 of the Wix Data Processing Agreement (DPA) 

 

The security of sensitive data is of extreme importance to Wix.com and Wix.com is 100% committed to data protection. See all the security certifications received by Wix.com.

 

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Use, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

What if I decide to withdraw my consent?

If you don’t want us to process your data anymore, please contact us at heartandsoleboston@gmail.com or via mail at:

Heart and Sole

354 Hanover Street

Boston, MA 02113

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions?

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at heartandsoleboston@gmail.com or via mail at:

Heart and Sole

354 Hanover Street

Boston, MA 02113

 

 

Use of Cookies

 

How does our site use cookies and other tracking tools?

Why are cookies used?

The Wix.com website platform uses cookies for many important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

The Cookies Used on Our Site

The cookies used on our website can be grouped into the following categories:

Essential cookies: Some of the cookies on our online services are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie that enables you to log into your account on the website, or one which allows communication between your browser and the website. Our cookie-preference cookie, described in the section ‘How to reject or opt out of receiving cookies’, is also an essential cookie. You may not be able to use our website without these cookies.

 

Type:

  • First-party cookies: Cookies that Wix places on your site. 

  • Third-party cookies: Cookies that are placed and used by third parties. 


Duration:

  • Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

  • Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.


Category:

  • Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons. 

  • Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 

 

How can I Reject or Opt Out of Receiving Cookies?

If you want to delete any cookies that are already on your computer, please refer to the help and support section on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on accessing cookie settings for popular browsers can be found at the following links:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Please note that our online services cannot always control third-party cookies stored on your machine from our online services and that setting your cookie preferences with us will not stop those third-party cookies from being stored on your machine. Therefore you must manage these cookies directly with the relevant third party. Please see our ‘Third party cookies’ section below for more information.

 

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

Third-Party Cookies
Some of the cookies described above are stored on your machine by third parties when you use our online services. We have no control over these cookies or how the third parties use them. They are used to allow third parties to provide a service to us, for example analytics.

 

Third-party services, such as Google Analytics and other applications that are a part of the Wix App Market platform, utilize cookies or other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium's website (or, for third party cookies, visit http://www.youronlinechoices.com/).

 

Click here to view which cookies are stored on your computer. 

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